Frequently Asked Questions

How does Visual IVR work?

There are several types of visual IVR systems. One Smart Star visual IVR is a simple mobile application that can be installed on your iPhone, Android or Windows phone. The customer can browse through the menus that are defined by the company to find information they are looking for. Dialing a short code will connect them to one of the company’s support agents.

One Smart Star will also collect and analyze user browsing data, so that you can improve your application and services.

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Our clients about this service

Private business

Handling a lot of clients can be a very challenging as you have to make sure that you are able to respond to all their requests. StarPhone is a great app that helps our business stay in touch with customers 24/7 and answer all their requests with no extra effort.

Rebecca Stewart

After I started using the Star Phone app along with the Smart Star number, my leads have increased dramatically. And the g…

Simply Becky

Very simple interface and very easy to set up your Visual IVR solution. I wish I knew about this app earlier. It saves me…

Shaily Mittal

Whenever I travel I have Star Phone with me. It is great for finding places to eat, watch movies and relax. I feel like a…

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