No matter what industry you are in, if you have customers, then you have to have a support team for customer service. Keeping a team of support experts in a physical location is expensive and it also makes your business hard to scale.
At One Smart Star, we have created Star Phone Visual IVR for any industry to manage all the interactions with your customers with minimized costs and resources.
Star Phone can be used for various services, activities and information in the company. You can use our solution to let your customers service themselves, find information they are looking for, close some transactions, like checking account information, paying for subscription, cancelling or updating subscription, etc.
With Star Phone Visual IVR builder, it will take you only short time to create an application tailored to your business needs and processes.
Star Phone services are available in 77 countries and in a number of languages. No matter where your potential user is, they can always access your branded app in their native language.
With Star Phone, your customers will be able to get answers to their questions and inquiries faster, without spending any time in the queue, with simple interactions with your branded Visual IVR application.
They simply need to dial your regular phone or OSSN number (a * and 4-digit, easy-to-remember number) that will land them on your landing page. They can navigate through the menu items defined by you in advance and get the information they were searching for 24 hours a day, 7 days a week. Because everything is visual, your users will get a better understanding of services or products available and will make decisions faster.
Handling a lot of clients can be a very challenging as you have to make sure that you are able to respond to all their requests. StarPhone is a great app that helps our business stay in touch with customers 24/7 and answer all their requests with no extra effort.
Very simple interface and very easy to set up your Visual IVR solution. I wish I knew about this app earlier. It saves me…
After I started using the Star Phone app along with the Smart Star number, my leads have increased dramatically. And the g…
Great app! So far it has never failed me. Great help for big companies with users all over the world. App localization cou…
For a company to achieve its goals it is important to keep and grow its customers.
It’s an undeniable fact, that customers are the base of every success. That&rs…
Call centers have become the essential part of many companies. If a company fails to provide good call center service, it will likely lose most of its customers.
If you have ever dealt with the customer support of a large company, you are pretty familiar with how Visual IVR works. In a typical scenario of a company that uses an V…
In effective business management and growth, the 2 most important goals of marketing are to obtain new customers and to keep the old customers returning back to your business.…
Phone numbers, emails, SMS, Facebook, website or address, are all these your business contact details? Where and how do I find it all? Well, you’re lucky if your custome…
We are excited to announce the launch of Star P…read_more
Phone numbers, emails, SMS, Facebook, website o…read_more
Client's Satisfaction is the primary key of…read_more
If you have ever dealt with the customer suppor…read_more
|What is Visual IVR (Visual IVRs) number? Visual IVRs number means|
|How does Visual IVR work?|
|What is the Visual IVR calling process like?|
|What does Visual IVR stand for in a Call Center?|