Visual IVR solutions for Municipalities
Across the public sector there is a persistent challenge to best serve community interests and safety while also improving efficiencies and reducing expenditures. There is also a need for municipalities to constantly stay connected with their community members and give fast and accurate solutions to their issues. Star Phone visual IVR app can provide high-quality service across every point-of-contact with your community, while managing costs and saving time.
Custom Visual IVR sevices for MUNICIPALITY system
Hundreds of stylish templates
Pick a Visual IVR template fit for your business to save time on development and start editing based on your requirements.
Convenient editor without programming
Customize one of Star Phone Visual IVR templates, drag and drop blocks to add menu levels and change colors to match it to your brand.
Mobile version
Create a Visual IVR solution that will be available for your customer wherever they are on their smartphone device.
Professional support
Get access to high quality support from our dedicated professionals 24 hours a day, 7 days a week.
With visual IVR builder, it will take you only several minutes to create a fully customized solution tailored to government services.
- Sending out license, tax and ticket reminders
- Distributing emergency notifications
- Phone call routing
Higher response rate for customers
With Star Phone solution, you can give your citizens access to information and services through a secure and easy-to-use mobile application whenever and wherever they want. The information and updates will be available for them 24 hours a day, 7 days a week. They can simply interact with the mobile app, navigating through the menu items predefined by you and get all the necessary information on the go. If they will still need help from your employees, they can always submit a question through your branded app.
Reduce the operational costs and increase employee happiness
Each year, state and local governments receive millions of inquiries on a wide range of subjects, including employee benefits, taxes, elections, local events and more. One Smart Star can help you service these requests quickly while delivering a great experience with the most affordable costs. You can include all the important information, updates and notifications in your customizable VIVR service application, reducing the agent call volume by providing self-service possibilities to your citizens.
Also look at: Free templates | Solutions for small business | Capabilities for business | Benefits for business | Benefits for customers
Our clients about this service
Private business
Handling a lot of clients can be a very challenging as you have to make sure that you are able to respond to all their requests. StarPhone is a great app that helps our business stay in touch with customers 24/7 and answer all their requests with no extra effort.
After I started using the Star Phone app along with the Smart Star number, my leads have increased dramatically. And the g…
Great app! So far it has never failed me. Great help for big companies with users all over the world. App localization cou…
Very simple interface and very easy to set up your Visual IVR solution. I wish I knew about this app earlier. It saves me…
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