Technology is making media and entertainment more easily accessible and readily available to all consumers.
Star Phone visual IVR can be of great assistance in media & entertainment industry, as it can provide high-quality service across every point-of-contact with the customer while managing costs. Star Phone visual IVR system has been developed keeping all the issues mentioned above in mind, and our VIVR solution will help you solve all these issues with little to no cost.
Pick a Visual IVR template fit for your business to save time on development and start editing based on your requirements.
Customize one of Star Phone Visual IVR templates, drag and drop blocks to add menu levels and change colors to match it to your brand.
Create a Visual IVR solution that will be available for your customer wherever they are on their smartphone device.
Get access to high quality support from our dedicated professionals 24 hours a day, 7 days a week.
With our visual IVR builder, it will take you only several minutes to create a fully customized solution tailored to your products and services.
With visual IVR, your customers will be able to get answers to their questions faster, without spending any time in the queue, with simple interactions with your branded application. They can navigate through the menu items defined by you in advance and get the information they were searching for 24 hours a day, 7 days a week. If they reach a point where the visual IVR app cannot help them, the query will be routed to your support agent with the browsing history of the caller.
In addition to the benefits that customers enjoy, Visual IVR solution will allow your media company to save significantly as technology eliminates the use of expensive proprietary hardware, lowering the network infrastructure and hardware costs by up to 70%.
Also look at: Free templates | Solutions for small business | Capabilities for business | Benefits for business | Benefits for customers
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