Governments around the globe are challenged to provide their citizens with services that meet the fast and always-available standard set by the private sector. There is also the need to reliably and quickly respond to mission critical events while effectively managing day-to-day operations and responding to everyday citizen inquiries from reporting an incident, to filing a complaint, to getting the latest traffic and transit information.
Star Phone visual IVR system enables government to improve responsiveness, provide better customer service and increase employee productivity. Star Phone improves efficiency of every department in your organization.
Pick a Visual IVR template fit for your business to save time on development and start editing based on your requirements.
Customize one of Star Phone Visual IVR templates, drag and drop blocks to add menu levels and change colors to match it to your brand.
Create a Visual IVR solution that will be available for your customer wherever they are on their smartphone device.
Get access to high quality support from our dedicated professionals 24 hours a day, 7 days a week.
With Star Phone visual IVR builder, it will take you only several minutes to create a fully customized solution tailored to government services.
With Star Phone solution, you can give your citizens access to information and services through a secure and easy-to-use mobile application whenever and wherever they want. They simply need to dial a short and easy-to-remember number to get access to your branded application. Navigating through the menu items predefined by you, they will be able to get all the necessary information on the go. If they still need to get some help from your support team, a short inquiry will be sent to you and your support specialists will take care of the issue instantly.
Each year, state and local governments receive millions of inquiries on a wide range of subjects, including employee benefits, taxes, elections, local events and more. Visual IVR can help you service these requests quickly while delivering a great experience with the most affordable costs. You can include all the important information, updates and notifications in your customizable VIVR service application, reducing the agent call volume by providing self-service possibilities to your citizens.
Also look at: Free templates | Solutions for small business | Capabilities for business | Benefits for business | Benefits for customers
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