No matter what industry you are in, if you have customers, then you have to have a support team for customer service. Keeping a team of support experts in a physical location is expensive and it also makes your business hard to scale.
At One Smart Star, we have created Star Phone Visual IVR for any industry to manage all the interactions with your customers with minimized costs and resources.
Star Phone can be used for various services, activities and information in the company. You can use our solution to let your customers service themselves, find information they are looking for, close some transactions, like checking account information, paying for subscription, cancelling or updating subscription, etc.
With Star Phone Visual IVR builder, it will take you only short time to create an application tailored to your business needs and processes.
Star Phone services are available in 77 countries and in a number of languages. No matter where your potential user is, they can always access your branded app in their native language.
With Star Phone, your customers will be able to get answers to their questions and inquiries faster, without spending any time in the queue, with simple interactions with your branded Visual IVR application.
They simply need to dial your regular phone or OSSN number (a * and 4-digit, easy-to-remember number) that will land them on your landing page. They can navigate through the menu items defined by you in advance and get the information they were searching for 24 hours a day, 7 days a week. Because everything is visual, your users will get a better understanding of services or products available and will make decisions faster.
Negocios privados
Manejar una gran cantidad de clientes puede ser un gran desafío, ya que debe asegurarse de poder responder a todas sus solicitudes. StarPhone es una gran aplicación que ayuda a nuestra empresa a mantenerse en contacto con los clientes las 24 horas del día, los 7 días d…
Después de que comencé a usar la aplicación Star Phone junto con el número Smart Star, mis cli…
¡Gran aplicación! Hasta ahora nunca me ha fallado. Gran ayuda para grandes empresas con usuarios en todo el m…
Interfaz muy simple y muy fácil de configurar su solución de IVR visual. Ojalá supiera acerca de esta…
Si alguna vez ha tratado con el servicio de ate…
Read MoreNúmeros de teléfono, correos elec…
Read MoreLos centros de llamadas se han convertido en la…
Read More